Does our small group of 15 get a private space to ourselves? 
This option is available in some instances, with minimum requirements and depending on other bookings for the day.
Please enquire if you require exclusive use of a room.

Can we just arrive when suits us? 
No sorry, all Christmas functions have set itineraries, and we request that you keep to this as best as possible so that your guests don’t miss out on any part of the day, or evening & other groups or guests are not inconvenienced. However, if you have exclusive use for the evening then we are happy to work in around your specific needs where possible. 

Do we need to use a transport option? 
We certainly prefer you to have transport pre-arranged to coincide with your set itinerary to avoid our “time extension” charge of $15.00pp per 15 minutes for all guests on site 15 minutes beyond the itinerary. 
Should your main point of contact need to depart earlier than the last guests we would require an introduction to a new contact person who would be responsible for all remaining guests.

What are our payment options? 
All tickets for Orlando Country Christmas Functions are invoiced in October or when booked if following this date. This includes any pre-set bar tab amount with any remaining bar tab (should there be any) credited back to your account post event. Any additional bar tabs that are set up on the day will require a credit card hold and to be paid before departure.

Can we bring our own prizes?
Yes, provided they are not alcohol related. If food items, please ensure your guests save them for once they have left.

Do you have prizes we can give out?
We have the Orlando Christmas Competition up for grabs each day/night (either hosted or un-hosted dependant on your package option) for everyone to have a go at and the Orlando Store has plenty of corporate gifts as well. We can even make up gift baskets in advance.

Do we need to be a business to book? 
Not at all. If one of the options happens to suit, then we would be more than happy to accept your booking. Do note that we do not split payments with single payment required.

What age restriction do you have? 
Orlando Christmas Functions are restricted to 16 years and over to ensure that all groups attending can enjoy their Christmas Function without having to be aware of other peoples children when using the driving range. The exception is when you have exclusive use of the venue for a private Christmas Function

Can we leave our vehicles on site overnight? 
Your guests are more than welcome to leave their cars on site overnight if they wish, although this is at their own risk, with gates opening at 8:30am. We do request that any vehicles left onsite overnight be picked up promptly the next day.

Can we run a bar tab for our group? 
Yes, most groups run bar tabs - please let us know in advance & we can set this up for you prior to your event. All bar tabs require restrictions to be listed on application along with a point of contact should restrictions apply. Any pre-set bar tabs will be invoiced with your allocated tickets. With any on the day bar tabs requiring a credit card to be put down and paid prior to departure.

Do I need to pay a deposit and what happens if we cancel our booking? 
All tickets purchases are confirmed at time of booking and invoices will be sent out October 1st. Any booking made following this date will have invoices sent out on confirmation. We have a very clear cancellation policy listed below.

Are we able to change dates once tickets have been purchased?

Date transfers can affect multiple parties, so we urge everyone to double check their dates with everyone before booking. Where possible we are more than happy to help with ticket date transfers. Please let us know as soon as possible if you are thinking of changing your date and we can then make note should another group enquire. However, if the date is not purchased by another group within the above stated time periods, our cancellation policy will apply.

Who would we be sharing the venue with? 
We try to match groups as best as possible and will give you a good indication as to the type of group that is already booked in. If you have booked in and are worried about other groups confirmed on the same night, then please just ask. You are seated at your own table / tables for dinner and your group also has its own driving range bay.

Do you offer transport? 
We don’t offer transport but do have contacts that will ensure the safe departure of your guests, so please contact us in advance should you require this.

Is there a discount for children? 
As Nov / Dec is primarily our “corporate event” period, we do not have provision for children attending unless you have exclusive use of the venue with minimum requirements. 

How long can we stay? 
All Christmas function options have set itineraries. Please check your selection for timings and ensure transport is pre-organised as we do have a charge of $15.00pp per 15 minutes for all guests on site 15 minutes beyond the itinerary.